Speaker Information

 

Jordan Bennett

Jordan Bennett

Jordan Bennett has been with Nacha since 2016 and is Senior Director, ACH Network Risk Management. His focus is with understanding Third-Party Senders and the benefits they bring to the system as well as mitigating any risk associated with this business model. Jordan runs the Nacha Certified program, which encourages Third-Party Senders to know and understand their risk management responsibilities in the ACH Network and promotes Third-Party Senders with strong risk management practices. Jordan is also the staff liaison for Nacha’s Risk Management Advisory Group. The Group works with Nacha staff and key industry stakeholders to produce sound business practices, business cases for rules proposals, Board Policy Statements, tools, white papers and other communications vehicles, and to collaborate and coordinate with payments professionals across payments channels. Prior to Nacha, Jordan worked at the Federal Reserve Bank of Atlanta in FedACH and in Credit and Risk Management.

Jennifer Brock

Jennifer Brock

Jennifer Brock, Serves as Senior Vice President, Director of Treasury Management, and is responsible for leading strategy and Product Management in the Treasury Management space at Cadence Bank.

Focused on leading efforts that better position for growth by collaborating at the enterprise level on solutions to gain speed and efficiency, expand digital capabilities and drive innovation. Broad Banking background that combines both Product Management and Operations experience in commercial and retail banking. Strong belief and passion for coaching and mentoring teams, identifying individual skillset strengths, and developing future leaders.

Nell Campbell-Drake

Nell Campbell-Drake

Nell Campbell-Drake is Vice President of Industry Relations for Federal Reserve Financial Services (FRFS). She has responsibility for FRFS relationship management including Nacha, Payments Associations, industry trade groups, and other business partnerships. Additional responsibilities include the FRFS speaker’s bureau, FRFS payments improvement outreach activities, and FRFS hosted industry advisory councils.

Nell represents the Federal Reserve Banks on numerous payments industry groups. Before joining the Bank, she worked at Merrill Lynch Brokerage Firm in a variety of capacities.

Monique Canty

Monique Canty

Monique-Renee Canty Manager, RTP® Network Administration at The Clearing House. As the head of Network Administration, she focuses on the safety and soundness of the Network, RTP® Rules and network compliance, driving network growth, and but not limited to managing industry partner relationships.

In a career spanning more than 15 years, Monique has gained experience across payments channels and types of organizations. These include: BSA|AML Auditor, Director of Payments Strategies, and Client Manager for a Card Association as well as positions in ACH and Back Office Operations for a community bank.

Monique holds the Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP) and Certified Anti-Money Laundering (CAMS) credentials.

Paul Carruba

Paul Carruba

Paul Carrubba is Of Counsel in the law firm of Adams and Reese LLP. His primary focus is on Banking Law and legal issues dealing with payments system laws and regulations and bank operations issues. He has over 50 years of experience in the banking industry as a Bank Operations Manager, a consultant, an author, and an attorney. Mr. Carrubba is the author of six books including: Revised UCC Article 3 and 4, A Banker’s Guide to Checks and Principles of Banking. He is the co-author, with Dan Fisher, of both Remote Deposit Capture – Practical Considerations, and most recently, Risk Management Series – Remote Deposit Capture.

Lisa Coffey

Lisa Coffey

With over 30 years’ experience in payment services operations and product development for corporate credit unions, Lisa Coffey is a true expert and advocate for the credit union industry. She was president of her own LLC Consulting Company, offering payment operation consulting services on best practices, strategic planning, product development & implementations, policy and procedure development and consultative solution selling.

Lisa has served at the executive level for over 25 years as VP, Payment Operations, Chief Operations Officer and is currently the Chief Innovation Officer at Corporate America Credit Union. In her most recent role she oversees payment operations, product development and business development. Lisa currently serves on The Clearing House’s Real Time Payments Advisory Committee, NACHA’s Board of Directors and The Payments Institute 2024 Board of Regents.

Angi Farren

Angi Farren

Angi Farren serves as the President & CEO of UMACHA, a non-profit Payments Association in the Upper Midwest. UMACHA offers comprehensive support, representation, and expertise to financial institution and affiliate members across various electronic payment methods.

With over three decades of experience in the banking industry, Angi is a seasoned payments professional, holding both the Accredited ACH Professional (AAP) and Accredited Payments Risk Professional (APRP) designations. Her expertise primarily centers around ACH processing and risk management.

Angi actively contributes to the industry as a board member of Associations North and through participation in key industry committees, including the Center for Payments, NACHA, US Faster Payments Council, and the Federal Reserve Bank of Minneapolis. Her dedication and knowledge have solidified her position as a trusted leader in the electronic payments sector.

Memrie Fortenberry

Memrie Fortenberry

Memrie Fortenberry is special counsel on Jones Walker LLP’s Banking & Financial Services Industry Team. She represents community banks and other financial institutions on a broad range of compliance and regulatory matters. She focuses her practice on bank regulatory and compliance matters, and she regularly advises clients on a broad range of federal and state financial services regulations and laws, including Bank Secrecy Act, Fair Lending, and other consumer protection regulations.

Mary Gilmeister

Mary Gilmeister

Currently Mary is the President of Macha, and an Accredited ACH Professional and a National Check Professional (NCP). Mary has been President of WACHA/Macha for 31 years. Mary is also President of Payment Advisory Resource (PAR) a subsidiary of MACHA. Mary has served on the NACHA (National ACH Association), Marketing Committee, the NACHA Board of Directors and chaired a Nation Wide Direct Deposit Campaign in 1998 and participated on the Federal Debit Collection Improvement Act of 1996. In addition, Mary has chaired many national rule making committees for NACHA and has served on many panels. Mary has participated in developing a program with the State Bar Association of WI and participated on a program for the state to change legislation on Financial Elder Abuse. She is actively working with the CFPB in establishing networks and speaking on Financial Elder Abuse. Mary speaks nationally at the NACHA conference, and other conferences nationwide.

Currently, Mary also participates in the following NACHA Committees:

  • Steering Committee for NACHA’s Innovative Alliance
  • Government Relations Advisory Group

Mary also has participated in the Faster Payments Coalition and is a member of the Faster Payments Council and is on an Advisory Board.

Mary has 40 years of experience in the Financial Industry. She has worked as a branch manger, cash management officer and manager of operations deposit and loans and training coordinator.

Mary holds a Certificate from Carroll College in Not for Profit Management and a Bachelor of Science in Public Administration from Carroll College.

Keith Gray

Keith Gray

Keith Gray is a Vice President with The Clearing House with responsibility for Strategic Partnerships. Mr. Gray works with these partners to facilitate launching and supporting their payment-related initiatives, as well as supporting banks and credit unions directly as they plan and execute their strategies to leverage RTP and other networks. During his 20 years + career, Mr. Gray has worked extensively with financial institutions of all sizes, as well as financial technology companies on emerging payments initiatives, mobile solutions, and online banking applications. He worked with multiple early-stage organizations bringing new products to market. He is a frequent speaker at conferences and payments-related functions.

Claire Green

Claire Green

Claire Greene is a payments risk expert in the Research Department at the Federal Reserve Bank of Atlanta, where she works on the Survey and Diary of Consumer Payment Choice. Claire also works on the reporting of the Federal Reserve Payments Study.

Before joining the Atlanta Fed in 2018, Claire focused on consumer payments research at the Federal Reserve Bank of Boston. She and other Atlanta Fed payments experts blog every Monday at “Take on Payments.”

Stacey Gross

Stacey Gross

As the Director and Product Line Manager at FIS, Stacey is responsible for product development and strategic direction for the organization’s Enterprise Payments Commercial Americas ACH solutions, which currently supports 200+ clients.

During her 25-year career, Stacey has worked in the financial services and technology industry, where she developed her passion for payments, risk management, and delivering an exceptional client experience. Prior to joining FIS, Stacey held positions supporting Enterprise Payments Sales at Fiserv, and Payments Training and Compliance at The Clearing House. The majority of Stacey’s career has been dedicated to regional retail and commercial banking, where she oversaw ACH and Wire Operations, and led product development and strategy for the bank’s Treasury Management Payables suite product suite.

Stacey is currently a member of The Clearing House Payments Authority’s AAP/APRP Alliance and Nacha rule change sub-committee. She is a former member of Nacha’s Accredited ACH Professional (AAP) Blue Ribbon Panel, Nacha’s Accredited Payments Risk Professional (APRP) Education Task Force, and the former Co-chair of the Center for Payments Staff Development Committee.

Jorge Jimenez

Jorge Jimenez

Jorge Jimenez is Chairman of both Juniper Payments LLC and Global Fintech Forum LLC, which collaborate on domestic and international payments to 3500 financial institutions.

He received a master’s in business administration in 2001 from a joint program between the London School of Economics and Bocconi University of Milan. That same year, Jorge joined the operational arm of the Italian Central Bank, SIA Group, where he was first Project Director for the new European Clearing House in support of the newly introduced Euro (STEP2) and later in charge of developing the national payment infrastructure for Central Banks in Latin America and Africa. Jorge has worked with governments and Central Banks in over 50 countries, including the Federal Reserve where he was Product Development Director for their International ACH solution.

Throughout his 20-year career in payment systems, Jorge has helped change conventional wisdom on payments by helping financial institutions capitalize on the latest payment innovations while implementing new payment infrastructures for entire countries.

He is currently advising the Office of Technical Assistance of the U.S. Treasury on foreign policy as it relates to Payment Systems, and Financial Inclusion, pursuing a PhD in Economics from UNED University in Madrid and is the proud recipient of the 2019 Rich Oliver Leadership in Payments Award.

Scott Jones

Scott Jones

Scott is a partner on the Financial Services Team at Adams and Reese LLP and is licensed in DC, TN, and MS. He works with financial institutions throughout the United States on payment systems, payments fraud, and bank operations, including treasury management services, wire transfers, ACH transactions, online banking, mobile banking, check issues, and emerging payment systems. He began his practice as a litigator and has over 20 years of experience advising clients on risk-minimization and best practices for avoiding litigation. Scott regularly speaks at payments-related conferences across the United States.

Reed Luhtanen

Reed Luhtanen

Reed Luhtanen is Executive Director of the U.S. Faster Payments Council (FPC). The FPC is an industry-led membership organization whose mission is to facilitate a world-class payment system where Americans can safely and securely pay anyone, anywhere, at any time and with near-immediate funds availability. Reed is responsible for managing the daily operations of the organization and working with the FPC board and membership to execute on the FPC’s strategic plan while ensuring inclusive and transparent dialogue with all FPC stakeholders. FPC members include business end-users, consumer organizations, financial institutions, payment network operators, technology providers, and others.


Reed has extensive experience in the payments industry and has served on myriad industry bodies, most recently an officer on the FPC Board of Directors; the Federal Reserve-sponsored Governance Framework Formation Team, which created the U.S. Faster Payments Council; and the Corporate Advisory Group for The Clearing House’s Real-Time Payments System.

John McCullough

John McCullough

John is currently serving as the President of the Financial and Retailers Protection Association (FRPA) . John has a wealth of experience and a background of 22 years at Target Corp in the Department Stores Division and Assets Protection. He served as the civilian director of the MN Financial Crimes Task Force for seven years. He was the co-founder of Diversion Solutions for MN pre-trail criminal solutions from 2005 to 2022.

John's other company, Identification Verification Systems (IVS), focuses on preventing and detecting fraudulent state IDs at the teller windows and new account opening desks or online applications. He collaborates with law enforcement to apprehend criminals involved in financial crimes.

He holds a Bachelor of Science in Business Administration from the University of MN, Carlson College. Notably, he has contributed to international efforts, having traveled to Islamabad, Pakistan, at the request of the State Department to train law enforcement in cybercrimes, property crimes, and related frauds.

Nanci McKenzie, Juris Masters Financial Regulation & Compliance, AAP, APRP

Nanci McKenzie, Juris Masters Financial Regulation & Compliance, AAP, APRP

Nanci McKenzie is an experienced speaker and a recognized expert in the field of payment technology. She currently serves as the EVP of Compliance & Product Strategy at Affirmative Technologies, a leading payment solutions provider. With over 38 years of experience in the payment technology industry, Nanci has a wealth of knowledge and expertise in payment processing, fraud prevention, and risk management. 

Prior to joining Affirmative Technologies, Nanci held senior leadership positions at financial institutions and payment technology companies, where she oversaw product development, strategic planning, and deposit operations. Her experience has provided her with a deep understanding of the payment technology landscape and the challenges that financial institutions face in this rapidly evolving industry.

Nancy holds a B.S. in Business and Information Management from Seminole State College and a Juris Master's degree in Financial Regulation & Compliance from Florida State College of Law. She is currently working toward her Master of Legal Studies from the Thomas R. Kline College of Law at Drexel University in two concentrations Financial Regulatory Compliance and Cybersecurity and Data Privacy. She is also an Accredited ACH Professional (AAP) and an Accredited Payments Risk Professional (APRP). 

Mary Ann Miller

Mary Ann Miller

Mary Ann Miller is VP of Client Experience at Prove and a well-respected expert in the fraud and identity space. Mary Ann was most recently Head of Fraud Strategy at Varo Bank where she led the fraud strategy process for transitioning the fintech to a nationally chartered challenger bank. By leading fraud management programs and applying advanced analytics, machine learning and channel security defenses, Mary Ann has helped financial institutions globally lower exposure to fraud in an increasingly digital environment. Mary Ann's previous directorships and executive roles in well-known organizations like USAA, PayPal, Lloyds Banking Group and other technology firms provides a strategic business perspective of fraud challenges. Mary Ann has previously served on the U.S. Federal Reserve Secure Payments Task Force and has built a high visibility reputation as a thought leader and global authority on digital fraud through media coverage on BBC news, NPR, American Banker, USA Today, Forbes, Bloomberg, and others. 

Scott Miller

Scott Miller

Scott Miller is a Vice President of Sales and Relationship Management at The Clearing House. In this capacity, he is responsible for overseeing the growth and retention of financial institution members across all product lines of the organization. Mr. Miller began his tenure at ECCHO in 2005. ECCHO was subsequently acquired by The Clearing House in early 2018.

Prior to joining The Clearing House, Mr. Miller spent 22 years at the Federal Reserve System, holding various sales and operational positions.

John Min

John Min

Dr. John Min is the Chief Economist at Monex USA, where he is responsible for working with corporate clients to mitigate and manage their FX risks. Prior to joining Monex USA, he was the Founder and Chief Economist at World First USA and served as the VP of Sales at Ruesch International, an international financial institution based in Washington, DC. Throughout his career, John has consulted for companies such as JP Morgan Chase, Everbank, Management Concepts, Western Union, AFEX, and Ebury. Outside work, John teaches economics at Northern Virginia Community College and advises startup fintechs including 1Konto and Clearshift. He earned his MBA from George Washington University and his Doctorate in Economics from George Mason University in Fairfax, Virginia. 

Kevin Miyamoto

Kevin Miyamoto

Kevin Miyamoto is Co-Founder and Chief Operating Officer of Identifee, responsible for all operational and administrative procedures. Prior to working at Identifee, Kevin worked at Corporate Executive Board (now part of Gartner), and spent a number of years working in multiple roles in Wells Fargo’s Payments, Virtual Solutions, and Innovations Team. Most recently, Kevin was the Business Manager in Wells Fargo’s Sponsorship Team, managing over $850B of payment volume.

Kevin received his bachelors in communication from Denison University.

Kevin Moland

Kevin Moland

Kevin Moland is a Senior Advisory Payments Strategist at Jack Henry, where he brings to bear four decades of experience helping financial institutions and financial services providers deliver and implement payment solutions. Throughout his career Kevin has been a key player in the digital services revolution, providing product direction and design oversight for some of the nation’s premier banking and payments companies. A former Director of Product Management, Kevin is intimately familiar with designing and delivering digital solutions. In his current role he provides strategic input on payments topics to individual Jack Henry business units while also serving customers and the industry at large by sharing his expertise and insight. He is a featured presenter at conferences and industry events and has served as an adjunct faculty member for several prominent banking schools. His informal style and keen story-telling skills make him a sought-after speaker, teacher and host.

Rich Oliver

Richard Oliver, payments system and strategic planning consultant, retired in 2011 as an Executive Vice President of the Federal Reserve Bank of Atlanta, where he spent 38 years overseeing technology and payments system services, including check, ACH, and wire transfer. From 1998 to 2010, he was the Federal Reserve System’s Retail Payments Product Manager with profit and loss responsibilities for the Fed’s $750 million check and ACH businesses. During 2010-2011, Oliver served as head of the Retail Payments Risk Forum, where he co led a mobile payments industry effort to explore the evolution of mobile payments in the United States. Over the past several years he has delivered many industry speeches, taught at industry schools, and facilitated nearly a dozen strategic planning initiatives for payments organizations, banks, and universities. In 2010, he received the prestigious George Mitchell Payments System Excellence Award from the National Automated Clearinghouse Association.

Kevin Olsen

Kevin Olsen

Kevin Olsen is the Payments Professor bringing enthusiasm and motivation to presentations. Viewing the world as a classroom, which is exemplified in the professor’s “edutainment” ed-u-tain-mint (noun\ When education is motivating, informative, and fun) style of training as he seeks to educate and inform all on the latest developments and trends in the fascinating world of electronic payments, Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on a multitude of electronic payment topics. Kevin is also a certified business coach helping lead organizations to innovate and communicate in the ever-changing world of payments, including building of payment strategies with a focus on product development and use cases for faster payments (RTP & FedNow). You can find the Payments Professor on YouTube, Instagram, through the Payments Podium podcast and usually speaking at an event near you.

Among his many certifications Kevin is an Accredited ACH Professional (AAP), an Accredited Payments Risk Professional (APRP), an NCP (National Check Payments Certification) as well as an NCP Certified Trainer and a Certified High-Performance Coach (CHPC) and holds a masters in industrial organizational psychology from Liberty University.

Michael Reynolds

Mr. Reynolds is a 30+ year veteran in the banking technology and payments industry. He brings a broad understanding of the key business, technology and management drivers affecting the payments industry today. This includes a focus on the changing payments landscape where traditional lockbox (checks) and electronic payment channels increasingly intersect.

Norman Robinson

Norman Robinson

Norman is a graduate of Virginia Commonwealth University with a BS in Business Management and a minor in accounting. He served in the Army Reserve 1972-1979. He worked for the Richmond Federal Reserve 1973-1979, in a management training program with work in Check Collection, Staff Training, Float Analysis, and Internal Audit. He joined the Virginia ACH Association in 1979 as Executive Director, concurrently serving as Vice President of the Virginia Bankers Association. He also served as President of the Commonwealth Assoc of Financial Professions. His certifications include: Bank Management Certification, AAP, CTP. He supported the merger of associations in WV, NC & FL changing the name to EastPay. After 38 years leading the association as President & CEO of EastPay (now ePayResources) he retired in 2016 as President Emeritus.

Norman lives in Richmond, VA and is married to Joan (49 years) with four children and nine grandchildren. In retirement, Norman earned a certification as a Master Gardener and always has his hands in the dirt!

Michael Ryan

Michael Ryan

Mike Ryan has been a leader in the unclaimed property industry for over 30 years. During his career he has worked at Computershare, Keane, Georgeson, JP Morgan Guaranty, and currently serves as the Unclaimed Property Liaison for MACHA. He is also the Director of Business Development at Linking Assets Inc. Mike has assisted hundreds of companies with unclaimed property compliance, returning over $1 billion dollars to the owner or their heirs.

Mike was instrumental in the development of the Unclaimed Property Professionals Organization (UPPO), the premier association dedicated to holders of unclaimed property and the service providers who help make holder’s job easier. He has served UPPO in various capacities, including president (for a record two terms of a total of four ½ years), and is the recipient of their Super Nova Award for Outstanding Service to the organization (2021).

Mike has been a founding member of multiple industry unclaimed property committees, such as: The Securities Industry and Financial Markets Association (SIFMA), Shareholder Services Association (SSA), and the Stock Transfer Association (STA). He has been involved with various bank industry groups, including MACHA, NACHA, Southern Financial Exchange, and UMACHA where he shares key information and has been a speaker at numerous Annual Conferences and Webinars.

Debbie Smart

As a senior product marketer at Q2, Debbie Smart serves as the voice of the modern banking customer and the evolving financial services industry. With more than 40 years of banking and treasury management experience, Debbie works to deeply understand Q2’s existing and desired customers, leveraging market research and competitive intelligence to forge new partnerships and influence product capabilities across Q2’s business product suite.

Prior to joining Q2, Debbie served in multiple senior management roles in the financial services industry where she guided product development, payments innovation and more. She also spent many years at an FI managing the treasury management department and operations for electronic payments.

Throughout Debbie’s career in financial services, she has been a featured speaker at numerous industry-wide conferences and has served on multiple boards, councils and task forces. In her free time, Debbie is an avid scuba diver and traveler.

Angie Smith

Angie Smith

Angie is a recognized industry expert in both paper and electronic payments regulation. She has over thirty-eight years of payments experience and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA-The Mid-Atlantic Payments Association. Angie has an extensive background in the development and implementation of policies and procedures relating to check/image processing, exception processing, and Remote Deposit Capture product offerings.

Angie currently serves as the Executive Vice President of Education ad Events at WesPay, where she is responsible for member education and programs supporting the AAP, APRP, AFPP and NCP accreditations.

Angie currently serves on the ECCHO Editorial Board for the NCPC Program, the ECCHO Ops Committee and the ECCHO Exceptions Working Group. Angie is currently a member of the Payments Innovation Alliance and Nacha’s AFPP Advisory Group. She also holds an AAP and NCP accreditation.

Phil Sprague

Phil Sprague

Philip joined the Federal Reserve in April 2021 where he leads the team responsible for onboarding industry participants to the FedNow Service and developing and executing the FedNow industry readiness strategy. Prior to joining the Federal Reserve, Philip spent 25+ years in the private sector, where he most recently served as the Senior Vice President for a large Financial Institution responsible for the launch and growth of Real Time Payments, Zelle, and the re-imagination of the Bill Pay. While working in payment in the Charlotte NC area, Philip established a not-for-profit cross industry organization, PayCLT, to create a center of excellence around emerging payments, educate the community on the latest trends, and showcase payment-related businesses and talent in the Charlotte area. He currently resides in Matthews, NC and has a bachelor's in finance from Rochester Institute of Technology. 

Peter Tapling

Peter Tapling

Peter Tapling is an advisor, board member, and investor at the intersection of payments, risk and emerging technologies. Prior to founding PTap Advisory, LLC, Peter acted as CCO for Spring Labs, CRO for Early Warning Services and was founding CEO for Authentify. Peter serves as a strategic advisor and board member for several technology companies. Peter serves on the Board of Directors for the U.S. Faster Payments Council, the Board of Regents for The Payments Institute, as a technology advisor to the Board of Directors for ePayResources and as a member of the Federal Reserve Scams Information Sharing work group. Peter is an Accredited Payments Risk Professional and a member of the Association for Financial Professionals. .

Tim Thorson

Tim Thorson

Tim Thorson is a payments risk analyst for Regions Bank, where he has been employed since 1997.

His experience includes chairing the Nacha Rules and Operations Committee from 2010 to 2014, the Nacha Risk Management Advisory Group from 2015 to 2019, and the Nacha Blue Ribbon Committee from 2014 to 2018. He is a current member of the Risk Management Advisory Group, the Government Relations Advisory Group and the Arbitration Board. He has served on the Board of Directors of ePayResources and predecessor EastPay since 2007.

Mike Timoney

Mike Timoney

Mike Timoney is Vice President of Secure Payments for Payments Improvement within Federal Reserve Financial Services. Mike has responsibility to understand the payments and fraud landscape and identify areas where security must be improved. Mike is responsible to design, develop, and implement key elements of the Fed’s Payment Improvement strategy for payment security including improving fraud data, researching security and fraud trends, and evaluating emerging security and fraud technologies. He identifies and contributes to opportunities for collaboration with the payments industry to improve overall payments security. Mike has had multiple roles during his career including treasury fraud, global card and comprehensive payables fraud, commercial and corporate treasury fraud, electronic payments, and program and portfolio management. Mike is a Certified Fraud Examiner (CFE) and Certified Treasury Professional (CTP).

Abhishek Veeraghanta

Abhishek Veeraghanta

Abhishek Veeraghanta is founder and CEO of Pidgin, a secure real-time payments platform built for the future of payments. Prior to starting Pidgin, he held positions at VSoft Corporation, giving him extensive expertise in the complexities of the banking industry, the payments landscape and the impact of financial technology. Veeraghanta’s expertise also includes a range of fintech deployment methods including in-house, cloud-based and hand-held solutions. He holds a Bachelor of Science in Business Administration, Marketing and Entrepreneurship from Georgia Tech.

Anne Witherspoon

Anne Witherspoon

Anne is a C-level leader who loves to learn.  She has spent the past 25 years working in corporate America and learning from the best and the worst.  Anne has multiple professional credentials including AAP, CTP, Certified Change Management Professional, Certified Customer Experience Professional, Project Management Professional, and more.  Anne is the author of the award winning book, Unicorn Leadership.  She has been featured on several podcasts and webinars and included in various publications.  Anne is currently the Chief Operations Officer and Chief Experience Officer for a boutique wealth management firm in Dallas -- Messick Peacock & Associates.  Her hobbies include reading, running, writing, and traveling with her family.