This alert may not be shared outside your organization, Do Not Repost or send, place on other websites, List servers, or send to others via email, including other associations or parties. Members and Law enforcement use only. Contact us for any permissions. To do otherwise will result in the loss of membership.
Complete Story
04/30/2025
Refund checks are in the mail for eligible Publishers Clearing House customers
FTC
Refund checks totaling more than $18 million are in the mail to more than 281,724 Publishers Clearing House (PCH) customers eligible for a refund as a result of an FTC action. In their case, the FTC said PCH used language and designs to trick people into thinking they had to buy things to enter or increase their chances of winning a sweepstakes. According to the FTC’s complaint, PCH sent emails with deceptive subject lines that led people into thinking the emails were related to official documents, like tax forms.
Not every PCH customer is eligible for a refund. Only people who got and clicked on one of the PCH emails the FTC said were deceptive — and then ordered a product — will get a refund. Check out ftc.gov/PCH for questions about the refund process or call the refund administrator at 1-888-516-0774 if you can’t find the answer there.
More Info
Alerts
The FRPA alert system distinguishes us from other groups by gathering and providing information to law enforcement, retailers AND financial institutions.
more information
Resources
Your electronic library to help in fighting financial fraud for all of our partners.
more information