2021 Conference Agenda

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Agenda At A Glance

All times are CENTRAL TIME

                                                                          Tuesday, May 4th

10;20 AM -
12:00 PM

Pre-Conference Workshop
Warranty Breaches and Unauthorized Checks

What warranties are made when checks are exchanged and presented, and what are the obligations of each party to the exchange? What do you do when a warranty is breached? What do you do when unauthorized checks pay? This session will help you understand who warrants what to whom, and help you navigate the thorny issues of warranty breaches and unauthorized checks.

2 AAP, APRP & NCP Credits

Dal Bolt

Dal Bolt, NCP, AAP
Director
ECCHO

10:20 AM -
12:00 PM

Pre-Conference Workshop
Risks A la Carte: Picking your risks the FFIEC way!

NIST, FFIEC, ISO 27001, PCI DSS... there are more risk assessment methodologies than fast food restaurants! Sit down for a family style meal of inherent risk, controls, residual risk, and a dessert of Federal Financial Institutions Examination Council guidance. You'll leave with a bellyful of information to help your institution identify, mitigate, and manage risks.

2 AAP, APRP & NCP Credits

David Payne

David Payne, AAP, NCP, CIA, CFSA
Compliance Manager
Alkami Technology

Pam Rodriguez

Pam Rodriguez, AAP, CIA, CISA
Senior Vice President,
Member Services
Southern Financial Exchange

12:00 PM -
1:30 PM
Lunch and Check Email Break
 
1:30 PM -
3:00 PM

Concurrent Session I

RTP: What's Happening in the Industry and What We See Around the Corner

The RTP® network has gone from concept to reality in just a few short years. End-users are now utilizing this system every day (even on holidays and weekends!) This session will provide an update on the current state of the RTP® network, and will dive into how the network is being used. We will explore some of the top use cases being used by customers, along with emerging use cases such as Zelle over RTP, bill pay and corporate invoicing. We will also discuss what FIs should consider in developing their RTP strategies and products for their customers.

1.8 AAP & APRP Credits

 

 Debbie Smart

Debbie Smart, CTP, NCP
Senior Business Consultant
Q2eBanking

Peter Davey

Peter Davey
Senior Vice President
Head of Product Innovation
The Clearing House

1:30 PM -
3:00 PM

Concurrent Session I

Fighting Fraud: What's Ahead from the Federal Reserve in Payments Security

Today’s highly-interconnected and digitized financial environment has spawned new strategies for fraudsters. In the face of growing challenges, commitment to improving payments security is motivating public and private sector collaboration to address key issues. In this session, hear Federal Reserve executives discuss two key initiatives to address payments security risks: efforts to consistently classify payments fraud with the FraudClassifierSM model, as well as understand and combat synthetic identity fraud. Tune in to hear about the Fed’s focus to educate, collaborate and engage with the industry to combat emerging payments security threats, and how your organization can improve its own defense.

1.8 AAP, APRP & NCP Credits

 

Andres Rapela

Andres Rapela
Assistant Vice President of
Secure Payments

Federal Reserve Boston

Mike Timoney

Mike Timoney
Vice President of Secure Payments
Federal Reserve Boston

3:00 PM -
3:20 PM

Exhibit Hall & Networking Room

 

3:20 PM -
3:35 PM

End of Day Recap

 

                                                                          Wednesday, May 5th

9:00 AM -
10:20 AM
 

Welcoming Remarks

Keynote Address: Changing Payments in a Changing World

Rich will discuss the nature of change that is taking place, egged on by the pandemic and other externalities that facilitate the success and growth of certain new payment approaches.

1.2 AAP & APRP Credits

 

Don Jackson RBG

Donald S. Jackson, AAP, CTP
President & CEO
Southern Financial Exchange

Rich Oliver

Rich Oliver
Independent Payments Consultant
Retired EVP, Federal Reserve Atlanta

10:20 AM -
10:30 AM

Transition Break

 

10:30 AM -
11:30 AM

Concurrent Session II

2020 The Gift That Keeps On Giving

An overview of changes we made in 2020, what is temporary and what is here to stay. Looking at technical and operational changes and the impacts on user experience.

1.2 AAP & APRP Credits

Giles Witherspoon-Boyd

Giles Witherspoon-Boyd
ISO/IEC 27001 Lead Auditor &
Lead Implementer
Protocol®
 

10:30 AM -
11:30 AM

Concurrent Session II

Throw Out the Spreadsheet! Managing Corporate Originator Reviews with Ease and Automation

Originating Depository Financial Institutions (ODFIs) bear all responsibilities for the ACH Entries their Corporate Originators initiate. Mitigating those risks are best handled by completing Originator reviews that go beyond validation and approval of their exposure limits. We will be looking at the purpose and content of an annual review. We will discuss what the Nacha Operating Rules and the Federal Financial Institution Examination Council (FFIEC) say and require about the ODFI obligations. And we will provide tips and tricks for ease of managing and possible automation for your Originator reviews regardless if you have 50 or 5000 Originators.

1.2 AAP & APRP Credits

Rich Oliver

Nanci McKenzie, AAP, APRP
Vice President

Compliance & Business Relationships
Affirmative Technologies

11:30 AM -
1:00 PM

Exhibit Hall Opportunity, Lunch or Check eMail Break

 

1:00 PM -
2:00 PM

Concurrent Session III

Scams…What are they, how do they work and will they ever end???” and “Dirty money….Where does it come from??

During this joint presentation Chris L. Hamm, CFE and Special Agent Brent Hill will discuss various types of scams bank customers are confronted with, how they work and why these customers are targeted. In addition we will discuss “dirty money” and where it comes from before being presented to banks for deposit.

1.2 AAP & APRP Credits

Brent Hill

Brent Hill
Special Agent Brent Hill
Interstate Criminal Interdiction Unit
West TN Drug Task Force

Chris Hamm

Chris Hamm
Manager of Fraud,
BSA & Bank Security Officer
First Citizens National Bank

1:00 PM -
2:00 PM

Concurrent Session III

Implementing Instant Payments and Automating Wires

The drive to move to 24/7 processing and “real time payments” channels is coming from every corner of the payment’s world. However, most Financial institutions are processing ACH and Wires in batch. The presentation encourages participants to maximize internal efficiencies in existing payments platforms to gain experience and better understand the opportunities coming with faster payments.

1.2 AAP & APRP Credits

Jorge Jimenez

Jorge Jimenez
Chairman and President
Juniper Payments

2:00 PM -
2:10 PM

Transition Break

 

2:10 PM -
3:10 PM

Concurrent Session IV

The Generational Gap in Payments: How Big is it?

Young and old use cash (at least prior to the pandemic); old and young use cards. What are the differences across generations? This session will include the latest data from the Federal Reserve's nationally representative Survey and Diary of Consumer Payment Choice.

1.2 AAP,  APRP & NCP Credits

Claire Greene

Claire Greene
Payments Risk Expert
Retail Payments Risk Forum
Federal Reserve Bank of Atlanta

2:10 PM -
3:10 PM

Concurrent Session IV

The ABCs of Cryptocurrencies and CBDCs

Cryptocurrencies continue to dominate the news skyrocketing to all-time highs. Major organizations are embracing digital assets. This session will explore the shifting payments landscape from the Facebook-backed project, Libra/Diem, poised to launch, to new payment instruments like the JPM Coin by Chase, the digital yuan's pilot by the Chinese Central Bank, and the Federal Reserve Banks experimentations with digital currencies (CBDC). What threats (and possible opportunities) do cryptocurrencies pose for financial institutions? What are their regulatory implications? Join this session to understand the landscape of digital assets, learn about blockchain technology, and engage in a broader discussion of how the growing trend can impact the future of money and payments and what these disruptions mean for you.

1.2 AAP & APRP Credits

Nasreen Quibria

Nasreen Quibria
Vice President, Emerging Payments
and Technology Policy
Independent Community Bankers of America®

3:10 PM -
3:30 PM

Virtual Reception in the Networking Room

 

3:30 PM -
3:45 PM
End of Day Wrap Up  

 

                   Thursday, May 6th

 
9:00 AM -
10:00 AM

General Session

The Impact of COVID-19 in the Adoption of Electronic Banking – A Rollercoaster Ride…..

The COVID-19 pandemic has changed the behavior of consumers in their payment preferences and led businesses to expand its suite of electronic offerings. This has reshaped how many in the payment services space operate today. The shift to a more digital experience has created “ups and downs, along with a queasy ride”, in volume trends for some payment instruments. Will this digital preference be the new norm, and if so, how will institutions continue to evolve to retain and attract?

1.2 AAP & APRP Credits

Nell Campbell-Drake

Nell Campbell-Drake
Vice President
Strategic Business Relations
Federal Reserve Bank of Atlanta

10:00 AM -
10:10 AM

Transition Break

 

10:10 AM -
11:10 AM

Concurrent Session V

How to Redefine Retail Banking

During this session we will talk about current and future state of Retail Banking driven by client behaviors. We will analyze some of the key trends in retail banking and how to redefine Retail Bank based on clients’ financial needs.

1.2 AAP, APRP & NCP Credits

Ali Ayca

Ali Ayca
Senior Vice President
Head of Sales, Retail Banking
First Horizon

10:10 AM -
11:10 AM

Concurrent Session V

Nacha Validation Rule 2021: What You Need to Do to Mitigate Risk

As the Nacha Account Validation Rule kicks into full effect in 2021, learn how instant account verification can help financial service providers meet the requirements in real-time, while providing their customers with a modern and seamless user experience. Eric Jamison, VP of Product Management at Envestnet | Yodlee, will present the “must knows” for payment providers. These include what Nacha’s account validation rule means for businesses, how to meet Nacha’s compliance standards, how to onboard with minimal work, and how to fight fraud and manage risk instantly, for every transaction.

1.2 AAP & APRP Credits

Eric Jameson

Eric Jamison
Vice President of Product Management
Envestnet | Yodlee

11:10 AM -
11:20 AM

Transition Break

 

11:20 AM -
12:30 PM

Concurrent Session VI

New ACH Limit on ODFI Warranties: How it will affect your Reg E Dispute Process?

Regulation E sets forth requirements for both consumers and financial institutions regarding claims of unauthorized electronic fund transfers. Currently the ACH Rules allows an RDFI to make a breach of warranty claim against an ODFI for all unauthorized entries, but that is about to change. As of June 30, 2021, the RDFI will now be limited when asserting a breach of warranty claim against an ODFI for an unauthorized debit. Join me as we take a look at how this new rule may impact the RDFI’s error resolution process under Regulation E and the potential losses to the consumer or RDFI.

1.2 AAP & APRP Credits

Connie LaChance

Connie LaChance, AAP, APRP, NCP
Vice President, Education & Training
WesPay

11:20 AM -
12:30 PM

Concurrent Session VI

Status of CBCD in the US and Around the World

This session will focus on some of the drivers of why central banks researching central bank digital currency (CBDC), what the US and other countries are doing, and the major policy and design questions.  The main focus will be on retail CBDC, but will also touch on wholesale systems. Will also discuss possible distribution models and the potential roles, risks and opportunities for financial institutions.

1.2 AAP & APRP Credits

Jim Cunha

Jim Cunha
Senior Vice President
Secure Payments and FinTech Research
Federal Reserve Bank of Boston

12:20 PM -
1:30 PM

Lunch or Check Email Break

 

1:30 PM-
1:50 PM

Exhibit Hall and Networking Room

 

1:50 PM -
2:00 PM

Transition Break

 

2:00 PM -
3:00 PM

General Session

The ACH Network Now and Into the Future

Jane will discuss industry changes seen in 2020 & 2021, recent volume trends in the ACH Network including Same Day ACH, and anticipated Nacha Operating Rules Changes in the short and longer term.

1.2 AAP & APRP Credits

Jane Larimer

Jane Larimer
President & CEO
Nacha

3:00 PM -
3:30 PM

Conference Recap

Prize Drawings - Must be Present to Win